What we do
Eleven jobs your front desk cannot get to. We do all of them.
This is the whole list. Nothing here is an extra, and nothing here costs more. Read what each one does for your clinic.
Your messages get answered at night
Someone asks the price of a cleaning at half past ten. She gets an answer in seconds, in your words, with your prices. She does not sit there waiting, and she does not go and ask the clinic down the road the same question. Facebook messages, Instagram messages, and the comments under your posts, all of it, every day of the week.
She books herself in, into your real calendar
When she says yes, she gets a link, picks a time that is actually free, and the slot is taken. No going back and forth. No writing it on a piece of paper and hoping it reaches the logbook. Your receptionist opens the calendar in the morning and the day is already filled in.
She is reminded, so she turns up
A text when she books, and another about three hours before she is due. People forget. A patient who is reminded on the day either comes, or tells you she cannot, and either one is better than an empty chair and a name in the book.
A cancelled slot gets offered to someone else
When she cancels, the time goes back into the calendar straight away and we offer it to a patient who is waiting or due for a check. A Saturday morning that opens up on Friday night does not have to stay open.
Old patients get called back in
Everyone you have ever told to come back in six months is sitting in your records, and nobody has the time to go through them. We keep that list and we text them when they are due. These are people who already trust you. They are the easiest patients you will ever book.
Every patient gets asked for a Google review
Happy patients rarely think to leave a review. They will if you ask, and asking every single one, every day, is the only way it adds up. Reviews are the first thing a stranger sees when she searches for a dentist near her.
Every review gets a reply
The good ones get thanked. The bad ones get a calm, polite reply, because the person reading it is not the one who complained, it is the next patient deciding whether to call you. An unanswered one-star review sitting at the top of your listing does more damage than the visit that caused it.
Your page does not look closed
We post for your clinic. A page that has been quiet for months does not read as a busy practice. The patient checking you thinks the place might have closed, or that nobody else is going there. An empty page is not neutral, it costs you the patient before anyone has spoken to anyone, and it is easy to fix.
Your Google listing says the right thing
Wrong hours, an old mobile number, a pin dropped on the wrong street. A patient who drives to a closed clinic does not try again. We fix the listing and we keep it correct, including holidays and the days you close early.
You get a website
On the ₱20,000 plan we build your clinic a website and look after it, with your services, your prices if you want them shown, and a booking button that goes into the same calendar. Most clinics we speak to have no website at all, which means Google has almost nothing to show a patient about them.
You can see everything we did
A report every Monday listing what happened at your front desk that week, and a login for you and for each receptionist. The calendar, the patient list and every conversation are there for you to open whenever you want. If a week was quiet, the report says so.
Every Monday, a report you can check.
You should not have to take our word for any of this. One page a week, listing what happened, with every conversation behind it there for you to read.
Example layout. The numbers are your own clinic's week.
Free audit
Find out what your Facebook page and your Google listing are costing you.
Give us your clinic name and a way to reach you. We look at your page and your listing the way a patient does, and write you what we find. It is free, there is nothing to sign, and if we think you do not need us we will say so.
Get a free audit of your clinic